Definitions & You
“You” means you individually, any person, including any employer that you are acting on behalf of.
Subject to the Terms and Conditions, and other terms specific to each Service Plan, Lappyfy will address your query using commercially reasonable efforts in providing appropriate solutions under the Services. In most cases, Lappyfy will attempt problem diagnosis and a solution by visiting your address, workshop or other means as it deems most appropriate under the circumstances. All undertakings under Service Plans are subject toLappyfy’s Warranty. For more information, please refer to online documentation.
Services against any Plan Order will be available once you have made payment for Services according to the requirements of the corresponding Plan Order. Lappyfy has no obligation to render Services under any Service Plan if the payments as required under any Plan Order have not been made.
Subject to the terms of this ToU, Lappyfy hereby grants a limited, non-exclusive, personal, non-sublicensable, non-assignable license to download, install and use software allowing you to engage in activities related to the Service (the “Software”). The Software may only be used in connection with the Service and in accordance with this ToU and any rules, restrictions or documentation set forth by Lappyfy from time to time.
As part of the Services, Lappyfy may suggest certain third party services to you. If you choose to subscribe to or otherwise use any third-party services, your use of any such services is subject to the terms of service of such third party service providers. You agree to comply with such provider’s terms of service and that the third party provider is solely responsible for delivery of its service(s) to you and your use of them. Third-party services include, but are not limited to technical support, portal, training, music, gaming and storage services that Lappyfy may elect to make available from time to time. Violation of such third party provider’s terms of service may, inLappyfy’s sole discretion, result in the termination of your customer account and use of service.
Third-Party Software and Services
We provide services to you subject to the notices, terms, and conditions set forth in this agreement. Besides, you will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time.
Before proceeding, please read this agreement because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in this agreement.
You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of the U.S. or the laws of any other country that may apply; or (c)violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. lappyfy.com may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement, and lappfy.com has no obligation to investigate the source of any such access or use of the Site.
Unless explicitly permitted by our company in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing.
You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify lappyfy.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.
It is to be duly noted that as per the Ecommerce guidelines, once a product is shipped for the consumer’s destination, it cannot be returned. To maintain the quality of the sold item or items, a product once sailed cannot be returned back to our facility as the transportation can jeopardize its quality. Thus once the product is delivered by our shipping agent, the buyer cannot refuse the delivery or return the same. In case, a technical glitch is found in the device after delivery, the customer is immediately requested to send the device back to our facility and the company would provide the best replacement for the laptop. It should be noted here, the replaced model might vary from the prior purchased model number and replacement would be done solely based on the configuration of the laptop. The customer would be provided with a model of similar configuration after replacement if the same model is not available.
The company Lappyfy consists of 100% completion of the purchase once the payment is made from the customer’s end. If the payment is made, the customer cannot refuse or return the device. If it is returned from the customer’s end without any justifiable cause (Device’s technical glitches) the company is not liable to make any refund. A full refund to the customer would only be made if the company is unable to provide the device to the customer.
It is to be noted that, since payment is handled completely as per the terms and conditions of the banks and is done through secured payment gateways. The process is usually done on active working days. Therefore, once a refund is requested by a customer, it would take not less than 4-7 business days to get processed completely.
During the placement of the order, the customer is expected to pay an amount as a security deposit or as partial payment for confirming his purchase. This Partial payment does not fall under the refund policies of the company. Therefore, if a customer refuses to accept the product during delivery or cancels his/her order after the item is shipped, No Refund of the Partial Payment would be made from the company’s end.
If the customer faces any technical issue with his/her device within the warranty period. The Company is responsible for providing the best repairs for the same free of cost. However, the customer would have to bear the shipping charges of the device back to lappyfy.com